Colin Knapp
Application: Store Clerk, Part-Time - Full Circle Foods
Summary
Reliable, community-minded worker with strong customer service skills and a passion for local, sustainable food systems.
Experienced in coordinating operations, working independently, and maintaining consistent quality standards.
Seeking a part-time role to re-engage with the Kitchener-Waterloo community in a hands-on, team-oriented environment.
Why Full Circle Foods
Full Circle's mission aligns with my personal values around sustainability, local food systems, and community building.
As someone actively involved in civic initiatives in Waterloo Region, I appreciate organizations that prioritize
environmental and social responsibility alongside good business practices. The living wage commitment and decent work
policies reflect the kind of workplace culture I want to contribute to.
Relevant Strengths
- Customer Service: Clear, respectful communication; comfortable helping customers find products, make recommendations, and resolve issues
- Independent Work: Proven ability to work unsupervised, prioritize tasks, and maintain standards without constant direction
- Team Coordination: Experience collaborating with diverse teammates to accomplish shared goals efficiently
- Attention to Detail: Quality-focused approach to product handling, cleanliness, and inventory accuracy
- Problem-Solving: Calm, practical approach to unexpected situations and changing priorities
- Physical Capability: Comfortable standing for extended periods and lifting heavy items (up to 50lb/25kg)
- Reliability: Strong attendance record and consistent follow-through on commitments
Experience
Client-Facing Consultant
Addis Enterprises
2019-Present
- Worked directly with clients to understand needs, set expectations, and deliver quality results
- Managed multiple requests simultaneously while staying organized and communicating clearly
- Maintained strict quality standards with strong attention to detail
- Responded quickly to urgent issues while remaining calm and solution-focused
Co-Founder & Operations Lead
Nitric Concepts
2018-2021
- Coordinated day-to-day operations in a fast-paced, customer-facing environment
- Supported and trained team members on workflows and quality standards
- Balanced competing priorities and ensured timelines stayed on track
- Built consistent, repeatable processes for quality assurance
Co-Founder
MotherboardRepair.ca
2019-Present
- Provided clear customer communication, explaining issues and setting realistic expectations
- Maintained quality through repeatable processes and careful handling
- Managed work end-to-end: intake, planning, execution, and follow-up
Business Operations
Athion.net
2013-2017
- Improved daily process flow for reliable, on-time completion
- Quickly resolved operational issues with practical solutions
- Maintained consistency and quality under time pressure
Community Lead (Open Source)
IntellectualSites (PlotSquared & FastAsyncWorldEdit)
2013-Present
- Supported users by handling inquiries and communicating clearly in writing
- Coordinated contributors while maintaining consistent quality standards
- Built reputation for reliability and respectful collaboration over 10+ years
Additional Skills
Beyond retail and operations experience, I have strong web development and technology skills that could
benefit Full Circle's online ordering system, website, or digital operations if helpful.
- Web development and e-commerce familiarity
- Comfortable with point-of-sale systems and inventory software
- Quick learner with new systems and technology
Availability
Preferred Schedule: Flexible between 2-4 shifts per week (12-24 hours)
Days Available: Wednesday through Sunday, including evenings and weekends
Start Date: Available immediately